Hi @charlotte,
Hope so you’re doing well, if you’re experiencing a blank white screen on your WordPress website, commonly known as the “White Screen of Death,” here are a few steps to help you troubleshoot and resolve the issue:
- Check for plugin or theme conflicts: Disable all plugins and switch to a default WordPress theme. If the issue is resolved, gradually re-enable plugins and switch to your preferred theme until you identify the culprit causing the white screen.
- Increase PHP memory limit: The issue could be due to insufficient PHP memory. Try increasing the memory limit by editing the wp-config.php file or contacting your web hosting provider for assistance.
- Enable error reporting: Configure WordPress to display error messages by adding the following line to your wp-config.php file:
define('WP_DEBUG', true);. This will help identify any specific errors causing the white screen. - Check for syntax errors: If you recently made changes to your website’s code, review the changes for any syntax errors that may be causing the issue.
- Verify file permissions: Ensure that the file and folder permissions on your WordPress installation are set correctly. Incorrect permissions can sometimes lead to a white screen.
- Clear caches: Clear your browser cache and any caching plugins you may have installed on your website.
If none of these steps resolve the issue, it’s recommended to seek assistance from a WordPress developer or support forum, as they can provide more specific guidance based on your website’s configuration and setup.
Hope so this will help you a lot!
Regards,
Bryce June