@phipsmeister: Can you please explain what issue you are having with the theme? Also post in your site URL.
You can always post on out support forum if you have any issues and we will be more than happy to help you out. We only charge if you require Premium Support Ticket that is if your issue is highly urgent and if you have not been able to solve it through above mentioned services, you can send us a Support Ticket, which will serve as your final resort for problem solving.
Kind Regards,
Skandha